An Important KeyForge Update from Fantasy Flight Games
The release of KeyForge is just days away, and everyone here at Fantasy Flight Games is incredibly excited for the launch. We’ve seen your excitement too, and we can’t wait for you to open your first Archon Deck and start playing.
Archon names in KeyForge are procedurally generated by an algorithm that pulls from a list that includes tens of thousands of words. The result is that every Archon name (i.e. every deck name) generated by the algorithm is unique. Regrettably, some of the words that were included in the pool created the potential for defective Archon Decks with an unfortunate pairing of words.
We have taken corrective measures to adjust the naming algorithm for future decks, but a small percentage of decks including these words (less than 0.05% of the initial print run) have already reached the public. Instead of allowing these decks to persist in the KeyForge community, we have determined that the best course of action is to remove these decks from the play environment. Defective Archon Decks that we have flagged for removal will not be playable in any official KeyForge Organized Play events.
Determining whether or not your deck has been flagged for removal is simple. When you purchase an Archon Deck, please register it by using the KeyForge Master Vault companion app or online at KeyForgeGame.com. (The KeyForge Master Vault app and website will go live on November 15.) If you attempt to register a deck that has been flagged for removal from the play environment, you will see the following message:
Oh, no! There is a problem with this deck and it has been flagged for removal from the play environment. This deck will not be registered. Please contact our Customer Service team at 855-382-8880, or via email at customerserv[email protected], and they will provide you with further instructions. We apologize for the inconvenience.
Our customer service team will verify that your deck has been flagged for removal, then work with you to arrange the return of the defective deck. As a thanks for your cooperation, and as compensation for your returned Archon Deck, our Customer Service team will provide you with two brand-new Archon Decks in exchange.
Thank you very much for your understanding and for your continued support!
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