|Further Details on Forbidden Alchemy
An FAQ and instructions for receiving replacement components
|Mansions of Madness | Published 30 December 2011|
We have now concluded an audit of this product and have prepared a full list of any found issues, along with accompanying errata, in the Forbidden Alchemy FAQ v1.1 (pdf, 1.6 MB). FFG will offer free replacement parts to any customers affected by these errors.
How do I know if my copy is affected?
Only the initial shipment of Forbidden Alchemy was affected by the errors listed in the above FAQ. FFG has frozen further shipments of Forbidden Alchemy until we are able to correct the erroneous components. Once corrected, we will resume sales of the game.
To determine whether your copy of Forbidden Alchemy already includes the corrected components, simply check the cover of your included Keeper Guide and Rules of Play/Investigator Guide booklets. If the tag “Revised Printing” appears on their covers, you have a corrected copy and no further action on your part is needed. If such a tag is missing, you have a copy of the initial Forbidden Alchemy shipment. In this case, please read on.
FFG will ship free replacement parts (via standard mail) to customers affected by the errors in the initial shipment of Forbidden Alchemy (English Edition). In addition, as an apology for their trouble, such customers will also receive a free copy of FFG’s new Arkham Horror novel Dance of the Damned with their replacement parts (while supplies last).
If you require these replacement components, please contact our customer service department by emailing firstname.lastname@example.org. In the subject line, type “Forbidden Alchemy Replacement Components” and include your name and mailing address in the body of the email.
We will begin shipping corrected components, along with your copy of Dance of the Damned, as soon as we receive them (please allow 8-10 weeks for production and processing).
Affected customers will receive the following replacement components:
For more information on Forbidden Alchemy, including answers to common questions, please visit our support page to download the Forbidden Alchemy FAQ.
We at FFG would again like to apologize for these errors and any inconvenience they may have caused. To those customers negatively affected, we’re committed to regaining your faith and trust.
Mansions of Madness is a macabre game of horror, insanity, and mystery for two to five players. Based on the beloved fiction of H.P. Lovecraft, Mansions of Madness tells a story in which one player takes on the role of the keeper, a malevolent force working to complete a sinister plot, and all other players take on the roles of investigators, the unlikely heroes who gather to oppose him.