I don't have an issue with the mail except when it comes the US to Canada system. It usually takes up to 3 weeks for ground shipping.
Apparently, my game shop's hands were tied when it came down to having another game shipped or dealing with the missing guide.(I let it go due to great customer relations with them).
I was hoping to get a few starter quests to learn the game while I waited for the whole guide to arrive.
I have received the first 17 pages of the guide from someone at FFG in pdf form(Thanks a lot for that!) which will allow my group to start playing the game.
Thanks for the responses and discussion!
I, sir, am in AWE. Don't get me wrong. When I have needed FFG's support in the past, they have always been extremely patient and helpful. Nevertheless, I am surprised and amazed that you were able to get them to generate a PDF (even though partial) of the quest guide. In all my years on this forum, and using/playing their games, I can't ever remember this happening.
Good for you !
Well I don't have the extensive experience with FFG that you do, but yeah, it is awesome that they hooked him up like that!
"All the darkness in the world cannot extinguish the light of a single candle."