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A tactical miniatures board game in the world of Dust
i emailed ffg like 2 weeks ago to try and get a replacement mg for one of my tanks as i only got one in the starter kit. Ffg has yet to respond or mail me anything is this normal or what
"Before Elves, before Dwarfs, before Men, the Old Ones arrived upon this world. Then came Chaosthe Great Plan of the Old Ones was unmade. We are the last of their servant,only by our hand shall the Great Plan be restored, with the total defeat of the usurping younger races."
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Acordeing to a buddy of mine who works there, the one person responsible for all "parts" issues is swamped due to the holidays, it is taking longer than normal for responses....
"Don't get me wrong, there are certainly some questions, but at the end of the day… there are guys who will argue vehemently that the book never tells them to read the top of the die when its rolled." - Quote from a Game Designer
I can't tell you what "normal" is but I'll relate my experience.
I picked up a second base set after christmas and noticed it was missing the card for the "Hot Dog" model. I contacted FFG on the 1st. They sent me an email back on the 10th saying they got my message and would mail the card shortly. Card has not arrived yet. There wasn't mail yesterday because of the holiday, so if it's not in the mail today I'll probably bug them again.
Two weeks without a response would cause me concern too. I'd resend the request.
I contacted them on the 4th of January about the warped tiles and got an email today letting me know that the tiles shipped today...
"Don't get me wrong, there are certainly some questions, but at the end of the day… there are guys who will argue vehemently that the book never tells them to read the top of the die when its rolled." - Quote from a Game Designer
wea i contacted them on like the 5th is so i should be getting mine soon
"Before Elves, before Dwarfs, before Men, the Old Ones arrived upon this world. Then came Chaosthe Great Plan of the Old Ones was unmade. We are the last of their servant,only by our hand shall the Great Plan be restored, with the total defeat of the usurping younger races."
So, I was contacted due to the fact that they were arriving at my house yesterday... 
"Don't get me wrong, there are certainly some questions, but at the end of the day… there are guys who will argue vehemently that the book never tells them to read the top of the die when its rolled." - Quote from a Game Designer
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